WiseBanco Terms of Service

Effective Date: [Insert Date]
Last Updated: [Insert Date]

1. Introduction

These Terms of Service (“Terms”) govern your use of the WiseBanco website, mobile app, and related financial services (collectively, “Services”). By accessing or using our Services, you agree to be bound by these Terms.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years old

  • Have legal capacity to enter into a contract

  • Provide accurate and complete registration information

  • Use the Services in compliance with applicable UK laws and regulations

3. Account Registration

You must create an account to access most WiseBanco features. You agree to:

  • Keep your login credentials secure

  • Notify us immediately of unauthorized account use

  • Maintain accurate and up-to-date personal and financial information

4. Know Your Customer (KYC) & Verification

As a regulated financial platform, we are required to verify your identity under UK financial laws (KYC and AML regulations). We may request documentation such as photo ID, proof of address, or other details. Failure to provide accurate information may result in account suspension or termination.

5. Use of Services

You agree to use WiseBanco only for lawful purposes. You must not:

  • Violate any applicable laws

  • Engage in fraudulent, abusive, or illegal activities

  • Interfere with the operation or security of our platform

  • Attempt to gain unauthorized access to other accounts or systems

6. Fees and Charges

Some services may be subject to fees, which will be disclosed prior to use. By using such services, you agree to pay all applicable fees. WiseBanco reserves the right to update fee structures at any time with prior notice.

7. Termination and Suspension

We may suspend or terminate your account at our discretion if you breach these Terms, provide false information, or engage in prohibited conduct. You may also close your account at any time, subject to settling any outstanding balances or obligations.

8. Intellectual Property

All content, branding, software, and materials available through WiseBanco are owned by or licensed to us. You may not copy, modify, distribute, or use any of our content without prior written permission.

9. Limitation of Liability

WiseBanco is not liable for any indirect, incidental, or consequential damages arising from your use of the Services. While we aim to provide uninterrupted and secure access, we cannot guarantee constant availability or freedom from errors.

10. Data Protection

We process personal data in accordance with our Privacy Policy, and comply with the UK GDPR and other relevant data protection laws. By using our Services, you consent to this data processing.

11. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you via email or in-app notifications. Continued use of the Services after such updates means you accept the revised Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.

13. Contact Us

If you have questions about these Terms, please contact:

WiseBanco Ltd
56 Clifton Street London EC2M 3YX
United Kingdom
Email: support@wisebanco.com

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